Shipping policy

Shipping Policy

Last Updated: July 4, 2026

Welcome to Aexakart.in. We are committed to delivering your orders safely and on time across India. Please read our shipping policy carefully before placing your order.

Shipping Coverage

We currently ship to all serviceable locations across India.

Order Processing Time

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festivals, sales, or high-demand periods, processing may take slightly longer.

Estimated Delivery Time

  • Standard Delivery: 5–7 business days

  • Some remote or non-serviceable locations may require additional delivery time.

While we strive to deliver within the estimated timeframe, delays caused by weather conditions, courier partners, natural disasters, or other unforeseen circumstances are beyond our control.

Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.

  • Any applicable shipping charges will be clearly displayed during checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across most serviceable pin codes in India.

Please note:

  • COD availability depends on your delivery location.

  • Our customer support team may contact you to verify your order before dispatch.

  • Repeated cancellation or refusal of COD orders may result in the removal of COD eligibility for future orders.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation via email or SMS containing your tracking details. You can use the tracking link to monitor your shipment in real time.

Delivery Attempts

Our courier partners usually make 2–3 delivery attempts. If the package cannot be delivered after multiple attempts due to incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and PIN code are correct while placing your order.

Aexakart.in will not be responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

  • Do not accept the package if possible.

  • Contact our customer support within 24 hours of delivery.

  • Share clear photographs of the package and product to help us investigate the issue.

Return & Refund

We offer a 7-Day Return Policy on eligible products.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Once your return request is approved and the product passes our inspection, the applicable refund or replacement will be processed according to our Return Policy.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@aexakart.in

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)